At Joe Church Flooring, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our flooring services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Your name
- Email address
- Telephone number
- Property address (where applicable)
- Any information you provide through our contact or quotation forms
We may also automatically collect certain technical information, including your IP address, browser type, device information, and pages visited on our website.
How We Use Your Information
We use your information to:
- Respond to enquiries and quotation requests.
- Arrange appointments or consultations.
- Provide our flooring products and installation services.
- Improve our website and customer experience.
- Communicate with you regarding your enquiry or project.
- Comply with legal and regulatory requirements.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors interact with our website.
Cookies may be used to:
- Remember your preferences.
- Analyse website traffic.
- Improve website performance.
- Enhance website functionality.
You can disable cookies through your browser settings, although some features of the website may not function correctly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third-party service providers where necessary to operate our business, process enquiries, or comply with legal obligations.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
You may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where applicable.
- Object to or restrict certain processing activities.
- Withdraw your consent where processing is based on consent.
If you wish to exercise any of these rights, please contact us using the details available on our Contact page.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any changes will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website. We will be happy to assist you.
